What are your shipping costs?
For orders less than $75 (pre-tax) there is a flat shipping charge of US $9.99 for Ground Service to anywhere in Canada. Orders of $75 (pre-tax) or more receive Free Shipping (Ground Service) to anywhere in Canada.
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CANADA
How soon will you ship?
Orders placed before noon (Eastern time), will ship within 2 business days. While we will try our best to meet this service level, there could be delays due to unavoidable circumstances or holiday rush. We tend to experience holiday rush in November
What duties & taxes will I pay?
Duty and tax (as applicable) will be charged during the checkout process; you will not have to pay anything upon delivery.
Where do you ship from?
Our fulfillment warehouse is located in Tennessee and your order will ship from that location. We only ship to US and Canadian addresses.
What mode of transport do you use?
We will use a ground service.
How soon can I expect to receive my order?
Allow around 10-20 business days depending on where you are located in Canada. This is not guaranteed, it is only an estimate.
I'm shopping from Canada: what currency is the store in?
Our store is priced in US Dollars. All prices, charges or fees are in US Dollars. A handy currency converter tool is available at xe.com.