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Please expect a response within 1-2 business days.

For most inquiries, we request you contact us via the contact us form on this page. Please note we do not accept phone orders at this time.

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Heat Holders®

<p>Allow around 10-20 business days depending on where you are located in Canada. This is <strong>not</strong> guaranteed, it is only an estimate.&#xA0;</p>

Allow around 10-20 business days depending on where you are located in Canada. This is not guaranteed, it is only an estimate.

How soon can I expect to receive my order?

Shipping

CANADA

Tracking and Delivery

What are Heat Holders®?

How do they work?

Will my feet get sweaty?

What styles of socks are available?

What are Slipper Socks? How are they different from non-Slipper Socks?

What sizes are available?

How do I order?

Is my personal information safe with you?

How soon will you ship?

Where do you ship from?

I chose standard shipping, what mode of transport do you use? how soon can I expect to receive my order?

Will tracking information be available?

Can you ship to APO addresses?

What if I want to change or cancel my order?

What are the washing/laundry/care instructions for Heat Holders®?

I see a transaction fee on my credit card, what is this?

Gift Cards, HUGS Rewards, and Discount Coupons?

How can I check the status of my order?

What should I do if my package is not delivered as stated?

How can I apply a discount code to my order?

What should I do if I find manufacturing errors with my Heat Holders products upon delivery?

How do I use my rewards points at checkout?

What are the differences between Heat Holders Original and Heat Holders Worxx socks?

How soon can I expect to receive my order?Updated 10 months ago