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Please expect a response within 1-2 business days.

For most inquiries, we request you contact us via the contact us form on this page. Please note we do not accept phone orders at this time.

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Heat Holders®

<p>Orders placed&#xA0;before 11am (Eastern time) will ship within 2 business days. While we will try our best to meet this service level, there could be delays due to unavoidable circumstances or&#xA0;<strong id="isPasted">holiday rush</strong>. Once your order ships, you will receive an email from us with tracking information.&#xA0;</p>

Orders placed before 11am (Eastern time) will ship within 2 business days. While we will try our best to meet this service level, there could be delays due to unavoidable circumstances or holiday rush. Once your order ships, you will receive an email

How soon will you ship?

Shipping

Tracking and Delivery

What are Heat Holders®?

How do they work?

Will my feet get sweaty?

What styles of socks are available?

What are Slipper Socks? How are they different from non-Slipper Socks?

What sizes are available?

How do I order?

Is my personal information safe with you?

Where do you ship from?

I chose standard shipping, what mode of transport do you use? how soon can I expect to receive my order?

Will tracking information be available?

Can you ship to APO addresses?

What if I want to change or cancel my order?

What are the washing/laundry/care instructions for Heat Holders®?

I see a transaction fee on my credit card, what is this?

Gift Cards, HUGS Rewards, and Discount Coupons?

How can I check the status of my order?

What should I do if my package is not delivered as stated?

How can I apply a discount code to my order?

What should I do if I find manufacturing errors with my Heat Holders products upon delivery?

How do I use my rewards points at checkout?

What are the differences between Heat Holders Original and Heat Holders Worxx socks?

How soon will you ship?Updated a year ago