Like other online retailers, we are seeing unprecedented order volume as shoppers move online in response to the pandemic. Our logistics teams are working hard to keep up.Tracking - We are noticing that it is taking time for tracking information to u
As far as is known and have ever been tested these socks are the warmest thermal socks in the world. They are also very comfortable to wear, customers have often described the feeling as 'walking on a cloud.'
There are no batteries, no switches. Heat Holders® are made using a three stage process. An advanced insulating yarn is used to construct a sock with a long loop thermal pile which is then intensely brushed. This traps warm air generated by your body
The socks are made using acrylic yarn, which is great at wicking away moisture. Your feet will be warm, not sweaty!
Heat Holders® come in a selection of warmth levels and styles and are available in ankle, crew, and long lengths.
Slipper socks, also known as Hospital Socks, while just as warm and comfortable as original Heat Holders®, also include non-slip grippers on the bottom. The grippers provide better traction on indoor wood or tiled surfaces. Slipper socks are not reco
Heat Holders® socks are unisex, though we describe them as Men’s and Women's. They are easily interchangeable depending on your shoe size. The sizing is as follows: Women's socks:Fit women's shoe sizes 5-9 and men's shoe sizes 4-8.Men's socks/Women's
You can conveniently buy from our website. Simply add the products you like to the shopping cart. You can check out with Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. Note the only PRE-PAID debit cards acc
Absolutely. We will not sell your personal information to anyone. If you have elected to receive special offers and coupons etc. from us, we will send you those. If you have elected otherwise, we will not bother you with emails other than messages co
Orders placed before 11am (Eastern time) will ship within 2 business days. While we will try our best to meet this service level, there could be delays due to unavoidable circumstances or holiday rush. Once your order ships, you will receive an email
Our fulfillment warehouse is located in Tennessee and your order will ship from that location.
For the USA, our standard shipping option uses USPS. Allow 3-7 business days depending on where you are located in the USA.For Canada, our standard shipping option uses Ground Shipping. Allow about 10-20 business days, depending on your location.
Yes! You can track your order. Once your items have shipped, we will send you a confirmation email with a tracking number and link.
Unfortunately, we are not presently able to ship to APO addresses.
Our team processes your orders quite quickly. We do not usually have time to make changes to your orders, this includes address changes. If changes are required, the order will need to be cancelled and replaced with a new order. Send us your cancella
Machine wash in warm water (40° Celsius; 104° Fahrenheit).Preferably line dry. Do not tumble dry.Do not use bleach.Do not dry clean.Do not iron.Do not wash inside-out.Wash dark colors separately.Heat Holders® socks are made with a super soft cashmere
We ship from Tennessee, however our company is based in Canada. Certain (not all) credit card issuers charge a transaction fee for international transactions and this may be billed to you by your credit card issuer. We do not receive any part of this
Contact us, we are on standby to answer any questions you may have.
Thank you for your order! Once your order is processed, which can take 1-2 business days excluding weekends, we will ship it out and send you a confirmation email including tracking information. If you want to check the status before it's shipped, fe
If you have received an email stating that your order has been delivered but you have not received it, please check around your property, with your neighbors, and at your local post office. There may be a delay in actual delivery despite tracking inf
If you have a discount code you'd like to use, you can enter it when checking out. Simply enter the code into the "discount code or gift card" box and click Apply. If you forgot to apply a discount code at checkout, please contact our customer suppor
In the event that you encounter any manufacturing errors upon receiving your Heat Holders products, such as a pair of gloves with two left mittens or socks with holes, please contact us immediately. Along with your message, attach pictures of the fau
To use your rewards points, make sure you are logged into your account and proceed to checkout using the regular checkout option, not express checkout (e.g., Shop Pay, PayPal). There will be a dropdown to select the number of points you'd like to red
Heat Holders Original socks are designed with a focus on ensuring maximum warmth and softness, using yarn that may sometimes wear down. However, recognizing the need for durability, we developed Heat Holders Worxx. This line of socks is specially des