Please expect a response within 5-10 mins.

Please expect a response within 1-2 business days.

For most inquiries, we request you contact us via the contact us form on this page. Please note we do not accept phone orders at this time.

Home

Collection

HUGS Rewards

Heat Holders®

<p>To use your rewards points, make sure you are logged into your account and proceed to checkout using the regular checkout option, not express checkout (e.g., Shop Pay, PayPal). There will be a dropdown to select the number of points you&apos;d like to redeem towards your purchase.</p>

To use your rewards points, make sure you are logged into your account and proceed to checkout using the regular checkout option, not express checkout (e.g., Shop Pay, PayPal). There will be a dropdown to select the number of points you'd like to red

How do I use my rewards points at checkout?

Frequently asked questions

Tracking and Delivery

What are Heat Holders®?

How do they work?

Will my feet get sweaty?

What styles of socks are available?

What are Slipper Socks? How are they different from non-Slipper Socks?

What sizes are available?

How do I order?

Is my personal information safe with you?

How soon will you ship?

Where do you ship from?

I chose standard shipping, what mode of transport do you use? how soon can I expect to receive my order?

Will tracking information be available?

Can you ship to APO addresses?

What if I want to change or cancel my order?

What are the washing/laundry/care instructions for Heat Holders®?

I see a transaction fee on my credit card, what is this?

Gift Cards, HUGS Rewards, and Discount Coupons?

How can I check the status of my order?

What should I do if my package is not delivered as stated?

How can I apply a discount code to my order?

What should I do if I find manufacturing errors with my Heat Holders products upon delivery?

What are the differences between Heat Holders Original and Heat Holders Worxx socks?

How do I use my rewards points at checkout?Updated 10 months ago